General Terms and Conditions

Casa Miguel Holding
Version: May 2025

1. Scope and Applicability

These General Terms and Conditions apply to all products, services, and agreements provided by Casa Miguel Holding, including:

• Casa Miguel Mediterranean Lifestyle (books, digital products, programs, coaching), and

• Casa Miguel Social Media Management Agency (social media strategy, management, and content services).

By purchasing a product or entering into a service agreement, the client declares to have read, understood, and accepted these terms in full.

2. Offers and Prices

All offers and quotations from Casa Miguel are non-binding unless explicitly stated otherwise in writing.

All prices are exclusive of VAT, unless otherwise indicated. Casa Miguel reserves the right to adjust prices due to market changes, inflation, or changes in the scope of services, with prior written notice.

3. Payments

3.1 Mediterranean Lifestyle Products and Services

• All digital products (eBooks, programs, coaching, meal plans) must be paid in full in advance.

• No refunds will be granted after purchase, regardless of usage, due to the direct delivery and nature of digital content.

• For the 4-week Mediterranean program: if the client is not satisfied after completion, no refund will be issued. However, one additional personal consultation call will be scheduled to assess the situation and provide further support.

3.2 Social Media Management Services

• Invoices must be paid within 15 days of the invoice date via bank transfer.

• Payments are due monthly, based on the agreed package.

• Packages require a minimum term of 3 months, 6 months, or 1 year, as agreed in writing.

4. Cancellation Policy

4.1 Mediterranean Lifestyle

Due to the digital nature of products and services, cancellations are not accepted once a product has been downloaded, accessed, or purchased. No refunds are issued under any circumstances.

4.2 Social Media Management Agency

• Clients may terminate their package after the agreed term by submitting a written and signed cancellation notice.

• In the case of early termination before the agreed minimum term, the client is still obligated to pay the remaining balance for the full duration of the contract.

• Services will end after the final agreed billing cycle. No partial refunds are issued.

5. Client Obligations

Clients must provide all necessary input, feedback, and approvals within reasonable timeframes.
Casa Miguel is not liable for delays or reduced results caused by a client’s failure to cooperate, provide materials, or respond in time.

6. Intellectual Property

All content, strategies, materials, and designs provided by Casa Miguel remain the intellectual property of Casa Miguel unless explicitly transferred in writing.

Clients are granted a non-transferable, non-exclusive license to use delivered content solely for their business. Redistribution, resale, or unauthorized use is strictly prohibited.

7. Confidentiality

All business-sensitive information, strategies, and client data exchanged during the relationship will be treated as strictly confidential and will not be disclosed to third parties without prior consent, unless required by law.

8. Liability and Disclaimer

Casa Miguel shall not be held liable for indirect, incidental, or consequential damages, including loss of profit, reputation, or opportunities.

Casa Miguel's total liability is always limited to the amount paid by the client for the specific product or service concerned.

Results (e.g., health improvements, weight loss, business growth, engagement rates) are not guaranteed, as they depend on the client’s own efforts, behavior, and external factors.

9. Force Majeure

Casa Miguel is not liable for non-performance or delays caused by circumstances beyond its control, including but not limited to natural disasters, illness, strikes, internet outages, or governmental restrictions.

In such cases, services may be postponed or cancelled without any right to compensation or refund.

10. Data Protection and Privacy

Casa Miguel handles all personal data in accordance with the applicable privacy legislation (including the GDPR).

Please refer to our Privacy Policy for full details on how data is collected, used, and stored.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Netherlands.
All disputes shall be submitted exclusively to the competent court in Amsterdam, unless mandatory law prescribes otherwise.

12. Final Provisions

If any provision in these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.

Any deviations from these Terms are only valid if agreed in writing and signed by both parties.

Casa Miguel Holding
Owner: Miguel Franco
Chamber of Commerce (KvK) Number: 12345854
Email: info@casamiguel.life
Website: www.casamiguel.life